[Resolved]  Tata Docomo — Unable to call Toll free number 000 800******

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

I was asked to dial 1 800******* instead of 000 800*****. but even tat is not working.
the issue is not resolved.please address to issue.

"Dear Customer,

As per the discussion over call, we would like to inform you that there is no issue from our end we request you to kindly dial toll free number as[protected] instead of 000 [protected] and try again.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

Dear Customer Care,

I have tried dialing the tollfree number as[protected] instead of 000 [protected] but then it says "This service number does not exists".
The correct number i need to dial is 000 [protected], which is getting connected through other service providers like Airtel and Vodafone.

Please let me know if i can change my service provider keeping the same mobile number as connecting to this toll free number is very important to me for my official meetings.

Thanks,
Harish.

Even I am facing same issue. Not able connect toll free numbers.
Do you know contact number to speak with docomo customer care service. They have only automated voice service and we could not speak any service person.