[Resolved] Tata Docomo — unable to send sms tata docomo - error 38 | |||
Name - diptiranjan harichandan Number - [protected] Email - [protected]@gmail.com Hello i have been using tata docomo for last 2-3 years. And it's been a few months i have not been able to use the sms services. Whenever i send a sms its shows "unable to send message tata docomo error 38" i have tried to get in touch with costumer care still no use. Please help. Was this information helpful? | |||
Sep 26, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Sep 25, 2017 Tata DoCoMo Customer Care's response Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Sep 27, 2017 Tata DoCoMo Customer Care's response As discussed, We would like to inform you that as per our records your number is in active status. However, you have mentioned that you are unable to receive messages. Hence, we request you dial #33*1234# for unbarring outgoing SMS. We request you to do the below mentioned settings for unbarring the SMS issue on your number. 1) Go to: Main Menu > Message > Message Settings 2) In message Center number:-[protected] 3) In Reply via same center, select "NO", 4) In Reply via choose 'Text', If there is anything else that we can help you with, we are all ears. Call us at[protected] or write to us at [protected]@tatadocomo.com.
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TRAPPING CONSUMERS SEEKING SOLUTIONS TO PROBLEMS
I got 2-3 calls from +91-[protected] claiming to be CUstomer Care (the number here is of Airtel). And asking me debit card number and saying they will deduct 20 rupees for activating services(my SMS services). And it will be later added to my main balance.
Please do not give your bank details. Any details.
And do report these kind of Number to authorities.