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I have bought Altroz car (MH46 CH 2959 from Fortune Motors, Nerul in January 2023. I have been servicing the car with them only. Suddenly from last 2 days, my car door is not getting opened with the remote. From today morning I have been trying to contact them or sent WhatsApp messages but there was no response from them. Hence, I went to them by 5.15 pm and with great difficulty they have accepted my service request and given a date of 5th May 2025. When the car door is not getting closed or opened, I am not in a position to use my car. Hence, my request should have been considered under priority basis. Giving a date after one week, I am totally not happy with their services. Hence, I am lodging my complaint/grievance
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20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013