Tata Motors — levy of illegal handling charges by tata motors dealer in bhubaneswar

Address:

Flat no. 201, BLOCK B, DAMAYANTI APARTMENT BEHERASAHI CHHAK NAYAPALLI BHUBANESWAR-751012, Khordha, Odisha, 751012

I have recently booked a "tata nexon xm 1.2 petrol model" with the tata motors dealer "trupti enterprises pvt ltd, bhubaneswar".in the price quotation the said dealer has included a sum of rs.10030/- as "handling charges" apart from ex-showroom price, rto & registration, insurance and accessories. The copy of the price quotation is attached herewith for your kind perusal and favorable consideration.

That i have requested the dealer for waiver of such handling charges but they have bluntly refused to consider my request.

That i have made personal inquiries with other car companies like honda, maruti suzuki and hyundai but they are not charging handling/ logistic charges apart from the ex-showroom price of the vehicle from the customer.

Being a leading vehicle manufacturer in india which claims to have a customer centric approach, its unfair on your part to allow levy of such illegal charges in the name of handling charges by the car dealers. Such type of conduct on your part will surely discourage the future potential customers of tata cars.

If such charges are not waived by the dealer/company, i shall be constrained to initiate proper legal action in an appropriate court for redressal of my grievance.

Looking forward to an early response from your side.

Yours faithfully,
Rashmi rathi sharma