Tata Motors — Miscommitment and delay in Tata nexon delivery

Dear Sir/Madam,

It is to bring in your notice that, I am Rushi Kesh Nayak residing at Nabarangpur, Odisha. I am writing this letter to inform you regarding the latest booking to purchase of a car, I made from a dealership in Jeypore, Odisha. Here are the details for the same:

Dealer Name : LANKESWARI MOTORS, JEYPORE, ODISHA
Name of the product : TATA – NEXON – XZ+(P)-WHITE

Booking Receipt number & Date : 4021 on 22.12.2020
Period from booking : 114 days(as of 15th Apr 2021)
Payment Mode : Cash (21000/-)

I would like to bring in your notice that I have not yet received the product. I have been told initially that the waiting period is 7-9 weeks, later which has been raised to 13-15 weeks. But till now, it neither been delivered nor they are confirming the booking details.Now even now one responding to my calls.

I request you to look into the matter urgently and take an appropriate action.Awaiting a prompt response.

Below are my contact details:
rushinayak.[protected]@gmail.com

Thanks and regards,
Rushi Kesh Nayak
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Tata Motors customer support has been notified about the posted complaint.
Apr 16, 2021
Updated by RushiNayak
I had already raised a ticket with customer support with ticket #[protected], so far I haven't got any resolution on this.
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