Tata Motors — New Tata Altroz having issues

Address:KHT Motors Service Centre, plot no.7A, survey No.35, devasandra, Industrial Area, Krishnarajapura, Bengaluru, Karnataka 560048

I have bought a new Tata Altroz from angalore on 20th April 2021. After riding it for sometime we started noticing a "rubbing" kind of a noise from the front where the turbo and air filter are located. This noise appears while driving, especially at[protected] rpm. It's not a continuous sound though, but while shifting gears and speed variations.
I intimated the service center (KHT Motors Service center) during my first free service and the issue was not fixed. Since then I have taken my vehicle twice to the same service center and after troubleshooting the issue with Tata Motors techs (as per what they described to me) they haven't been able to find a solution for this. All they could tell me was that the issue is because of the electric turbo and some functioning of the turbo is causing that sound and there is no solution to fix it as of now. I have raised customer care complaints twice with no good use[protected] &[protected]. I am not sure whom else I can reach out to escalate this, since the escalation details are not available apart from the customer care.
I firmly believe that i have received a defective car since no other owners of Altroz diesel are facing this issue. Kindly help me to fix this or replace so that i can feel as a proud owner of Tata Altroz.
Was this information helpful?
No (0)
Yes (1)
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Comments

Most of altroz owner facing this issue but company is not providing any solution

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information