[Resolved]  Tata Motors — nexon sometimes gives jerks and doesn't respond to acceleration

Address:

Bhopal, Madhya Pradesh, 462024

I purchased my first car in the month of may 2018. Tata Nexon xm model. The first experience of the drive was seemingly smooth and comfortable. After a period of 2 weeks, the car started giving jerks in middle of driving. First I thought this to be some sort of technical glitch, but then it happened occasionally. On a later juncture, I went to Jabalpur. The jerks were continues and after 200 KMS the vehicle was on the verge of shutting down. A yellow meter indicating repairs blinked on the meter and the options of economy, sport and city were automatically shut down. I called down the tata support at Bhopal and they stated that if possible, get the vehicle checked at jabalpur itself. I reached Jabalpur somehow and sent the vehicle for inspection. The people their stated that there is some issue with the fuel injector system and it will take around 6 days to get a replacement. I couldn't wait for so long so they instructed me that they can make some temporary arrangements with the engine by rebooting the whole system. So I waited for a day and they did the same as they told me. I reached Bhopal a day after and send the vehicle to the workshop. They cross checked the vehicle and told me that there was nothing wrong. When I got the vehicle back, after a day or two, the jerks again started happening. I complained the same to the support at the same time. Again the vehicle was sent to the workshop and again they stated that the vehicle was fine. I got the vehicle back and still felt the jerks and zero acceleration. Later I send the vehicle for 2nd free service. By that time the vehicle was showing no reasons of jerks. But when I received the vehicle back, I felt the jerks again. I made complaints yet, couldn't understand that why there are jerks in the vehicle again and again. The vehicle still gives me jerks today and I believe that if nothing is done on a serious part, then their might be consequences.