Tata Motors Complaints & Reviews

Hi
I have bought tata nexcom xza+ last week.
While driving in city, the engine feels jerky & unrefined at slower driving speeds & feels underpowered while driving on highway.
In city mode, it shifts to next gear so early that the car always feels underpowered and hesitant to move with traffic speed. Over all the feeling is like engine is dancing inside engine bay.

Also it has quite big thud while starting/ switching off the engine.

Overall engine refinement & amt calibration is poor.

Complained to dealer, but the service person says that this is usual behaviour of nexon diesel.

I am completely disappointed after spending 12lakh + on this car.

After purchase tiago in january 2018 there is a problem in front wheel. We have complained about this to showroom but they always say it will not happen again. But still we are facing issue with that wheel. We are taking it to showroom and service center also but the problem is same and the dealer always said this will not happen again he is not taking it seriously.
Please do the needful...

My vekl dl5cg 2889 i vistd rawat moters peera garhi for radiator leak after job card the mistri ask to wait fr two o three hour then i ask to issue m pipe iwill get change out side then he said i have no stock he force me to get it change from me only then i cal u rcsm n [protected] to no rply from him dated 04 10 2018 today's back al
So visited the same rawat moters to check the leakage of radiator then he change the cap of radiator only and charge rupe 2300/for one bolt welding near tairod this is too much rate today's behaviour of mistri nd store in charge nd mr chadha was to black mail me either get it change from me only otherwise get out from here so i have to go to your telco moters jajhar road bahadurgarh haryana 25 km from peera garhi risking my self and the engine so please take action on such a bad behaviour

Very furious and disappointed to inform that on 29th sept, 2018 evening 5pm my tata nexon amt mh03cs9864 faced a serious manufacturing defect.

Car was at 40-50kms speed at belapur-uran phata bridge, navi mumbai just before tata motors nerul showroom, where the real left side wheel of the car got loose and made the car skid. As i brought car near to divider to save from disaster in middle of the bridge. The wheel came out with, with the hub, rotating the car and bumped into the side walls. The airbags of the vehicle opened with a slow speed offering no safety and lot of smoke inside from airbag blast.. Making zero visability inside the cabin. I immediately, removed the seat belt and came out of car to save myself from the coming trucks from behind. Have captured few photos of the incident which are attached.
I immediately called the tata motors 24x7 roadside assistance at [protected], where for long time was kept on hold to get my breakdown register. Not only this.. I agreed to their costly toeing service (1800 were asked for a distance of less then 1 kms frm bhatti motors service station) which came late by 6.30pm. And towed my car very unprofessionally making the front left wheel more damaged. Thanx to the rto who helped in meanwhile to manage traffic and even bring the car to the safer side of road.

In this whole issue, the faulty manufacturing defect of a brand new car could have taken my life if i didnt handle the car well. How can a wheel come out in a normal running car?

My car was felicitated while delivering as it was told as 1st amt nexon of wasan motors... Now my image is spoiled and value of car has become zero in the eyes of society and public by getting a faulty vehicle. I hav made a total downpayment and purchased this car without any discount from wasan motors. Feeling ashamed to choose tata car. You might repair the car as it is insured, but you gave me fear of driving and image turmoil. Even i am from automobile industry, authorised dealers of ashok leyland spare parts - chetan motors, kalamboli. This insident has affected my business image too.

Expecting a strict action against the manufacturing defect as well as appropriate resolution to loss caused to me.

I want to enlighten the automobile manufacturing society siam about the safety standards and tests that tata motors are offering in thier new vehicles, making it death friendly for consumers in india.

We have purchased tata nexon xza+ on 29th august 2018 from jamnagar, gujarat csd and got delivered in bhuvneshwar, odisha on 12th september 2018,

1- our car stopped in the middle of the road due to engine heating issues, my family was in the middle of the road for 2 hours and at 12am our car was towed to service station.

2- apart from heating issues, several other issues were noticed within two days (Water logging in head lamps, passenger seat lock not working, ac nobs were broken, passenger seat adjustment nobs were faulty etc etc etc)

3- trupti motors (Patrapada, bhuvneshwar) serviced our car, where they told that they have resolved the "coolent leakage" problem and it can run now as many kms.

4- another day we felt the car was heating, on the very next day we took the car to the service station, where they counselled why the heating is happening and about all other issues (Mentioned in point 2) tata motors will be meet and we will close the points.

5- however, our car was supposed to go for service for the things they have received from tata motors (Ex - ac nobs, engine parts etc etc) but,

6- on 30th september 2018, me and my family was on the road, our car stopped, heating sign displayed in the screen, the car was not moving!!!

7- on 1st oct 2018, our car was towed in the morning and please see the trail mail, where your dealers have sent us to accept the closure.

8- we will not accept this now,

We are now tired contacting you guys, visiting your dealers and in regret now that why we have purchased tata product.

We have paid 12 lacs, and its only a month old car, we are highly disappointed!!!

Sir, i have purchased tata tiago xz chesis no. Mat626281hek34821 on 14/06/2017, from of a k gandhi cars nagpur with the assurance of brand champion free gift of min. Rs 1000/- from sale rep. Mr. Yogesh gautam & ritesh bhandari. I have visited as per call received from tata motors nagpur, but no gift has been received so for.
In this connection, i have called & visited to agency at nagpur & written comp. On 19/06/2017 & may-2018, but no suitable reply has been received till date. Sir, being valued customer & such esteemed tata brand no correspondence received from your end. Therefore, i requested you to look into matter and award me gift as promised by the tata motors agency, nagpur. Regard from : w. M. Hadge, 940411
Vehicle reg. No. Mh-36 / z-0143

I have purchased tata nexon xza+ amt diesel in july 2018. Till date i jave driven aroun 1620 kms. When ever i refuelled i have made tank full which is 44 lts capacity. The company promised milage of 21 kmpl as per arai standards.in city atleast i have to get about 16- 17 kmpl, but to my scariest dreams my car is just giving only 11 kmpl. The first service has been done and still no improvement. Till date i have driven my car in only city & eco modes. I have brought this car after looking after good reviews about the performance and milage but to god sake i am very dissapointed by the performance. This is my 1st car which is bought with my hard earned money and was very proud to bought one but everything gone up in the air within just 2 months.

I cannot digest that my 2 month machine is not giving the milage as that of my fathers 8 yr old petrol car which is giving 17 kmpl.

Dear tata please look in the matter as i am facing very bad financial situation after buying this car.

My tata motor account closed but some balance shown in cibil report, the amt 10365, in account no intmfsl [protected]
So pls chk the matter, and report me what the proper status, so pls if possible close my account in cibil report, i buy from himatsingh motor from guwahati assam, but i clear all due of your company, i have noc from your concern from mumbai office. So pls confirm immidiatly
Bikash jain

Mere tata tiago car up54x7782 ki batry, headlight, steyring ki nousing tino kharab hai aur mere car ki warranty 04/10/18 tak
Hai lekin puneet automobiles azamgarh up ukt tino parts replace nahi kar raha hai mai kai chakker agency ke laga chuka hu
Ap se nivedan hai mery samsya ko hal karane ki kripa kare dhanybad.
Janardan vishwakarma mau up [protected] adari district mau up.
[protected]@gmail.com

I have purchased tata tiago on 26.3.2018vide tax invoice no. 1890dated 26.3.2018 from marina motors india pvt ltd, door no. Op 13-585 abc, bypass road, pantheerankavu, calicut. Company had offerred one gram gold coin for all the purchases upto 27th march 2018 (Tata offer). Till today i have not received the same. I am preparing to go to consumer court.

Last few months i purchased a new tata tiago car. After completing 5500 km the car have some problems. While we are run the car right side front tyre have greese leackage problem. Once i see this immediately i approach my nearest tata dealer named malayalam vehicles moovattupuzha. They will say there is issue in the right side boot. The problem has happening not my problem. That is a manufacturing problem. The dealer will say they have no spare parts they will order the parts and it will taken 10 days. Today 15 day finished their is no spare parts and no maintance.15 days i'm not use my car. Tata have no responsibility after they make sale. Very poor consumer preferences that tata taken. I make so many phone calles your representative es. But they have no answer. They every one say we ordered but not come.15 days. Very very poor service that tata provide

Respected Sir,

I have purchased TATA ZEST XT (Top Model) in Jan. 2015 from Pandit Auto Pimpri Pune with Reg. No. MH 14 EU 0548, in Oct 2016 one of Alloy Wheel (18 Spoke) was damaged and immediately I approached to Pandit auto Pimpri Pune to provide me new Alloy Wheel (18 Spoke) and even if repeatedly request made from Oct 16 proper response not received from them and always told by them that the said Alloy Wheel is not available in stock and will be intimated after available of the same . however in July 2017 I approached to Panchajanya Auto Pune since July 2017 they also told the same, that the said Alloy Wheel is not available in stock and will be intimated after available of the same and till date I have not got the same and since two year I am unable to drive the car for long trip it can be ensure from cars meter reading as the kilometer reading shows on date is 4750 only after lapse of 4 year.

In this connection please refer to my Complaint No. 1- [protected] dated 02/10/2018 under which I have lodged complaint but till date the problem has not been resolved yet.

Due to attractive looking of Alloy Wheel (18 spoke) I Purchased the Top Model Of Zest i.e. ZEST XT and now due to non availability of the said wheel purpose of the purchase of the car is not fulfill.
Complaint has been e mailed to customer care service and suggested me to contact with GM panchajanya residency however after contact GM of panchajanya also told that the said wheel is not readily available.

It is requested to kindly look in to the matter and arrange me Alloy Wheel 18 Spoke from TATA Motors as an early date and resolve the problem.

regards

thanking you.

Regards.

I m perched tata nexon xm disel model in 20jun2018. I had done first sarvice of my car on 10aug2018. At this sarvice i write a problem that engine oil is lekd by some where in engine compartment. Then they told me the reason that due to the loosfeeting of oil filter this problem was occur and we fixed this problem.
After 30days the problem is as it's.

I bought a tata zest xt in july 2016 from concord motors - baner. I got the vehicle for a discounted price because i was told that the chasis is from 2015 and the discount was given to me since i was a tata employee.

Today my vehicle had a clutch breakdown for which i claimed a policy for part replacement at a dealer. I was told that the policy (Or any other policy) is not applicable for my vehicle. When asked for the reason i was shocked to know that the vehicle sold to me by concord motors - baner was a test drive vehicle.

During purchase of the vehicle i was not informed about this. This was very shocking and disgraceful for me, although being a tata motors employee i was cheated. This better be taken seriously else in the coming weeks concord motors and also tata motors will have to face the consumer court.

Hi,

I want to bring this in your notice that i purchased tata tigor revotorq xz (O) on july-15-2018 in faridabad, haryana from multitech tata in sector 27 faridabad, i was satisfied with the performance of the car, however my car met with an major accident that took place on september-09-2018, the service centre people promised me that i will get the car back within 10 days, however it’s been more than 20 days and they are unable to tell me the expected date of arrival of the repaired car.

Now the big area of concern which put my life is danger.

The car was damaged very badly from the front, now the beauty of the tata tigor car is even after a major accident from the front the air bags didn’t opened and i felt the threat to my life, i purchased tata tigor revotorq xz (O) car variant due to the safety features of the car, but now i realized that this car is putting me and my family life at risk.

I paid extra money to buy these safety features which actually didn’t worked at all when they were required the most, when i spoke to the person in the service centre on phone number +91-[protected], even they are unable to understand that why the sensor didn’t worked after this major accident and they don’t have any answers why the airbags did not deploy.

Now i felt totally un-safe in this car which i paid heavily for, as there is no guarantee that if any miss fortune happens again then the airbags will work at that point of time, i want this car to be replaced, as i cannot put the our life in danger due to the fault in the making of this car which i paid very heavily for,

Kindly find below the details of the car.
Chassis number:- mat629401jfk60490
Engine number:- 1.05lcr02fryw24849
Model no. Xz (O) 1.05 rtqbs4

I have also consulted my lawyer for the same for legal action, i am patiently waiting for your response for next 5 days.

You can reach me at +91-[protected]

I purchased Tata nexon petrol XT model in November 2017 with a promise of 17 km/ lt
But after driving for almost 12000 km
In city with AC I am not getting a mileage of around 6 to 7 km/ lt
I just want to know wether it is universal or my unit is having problem
A test drive was done with the help service center kb motors kolkata and in bypass
The mileage was only 10.7 km/ lt

WB02AL9998br...

Muje mere paise wapis chiye
This is not fare
The offer leter is coming from tata motars and demanding for 5000 thousand what is this
Mai bas itna chata hu ki muje mere 5000 wapis chaiye warna i will claim tata motars
I want my money back you peoples are fooling the innocent people this way only and take the money from that how dare of that you peoples to fool them
I want my money as faar as possible and come in front of me who fraud with me i will teach you a lesson...

There is no complaint however I would like to suggest some points about the fore coming car variants.

1. Tata group may use same Tata ago but in different way only for cars.
2. For cars which will be introduced in near future, the names like
'" SUVEGA", "SWAROOPA" and "HANS" may be given.You will find
a different response.
3.The review about the performance of dealers regarding sales and services should be taken directly by Tata motors.
4. Best wishes for upcoming cars.

Prin. Dr. Dilip Kurlapkar/ [protected]

To
The head of service centre hendling officer

I'm narayan beshoy from odisha. I have one small tata commercial vehicles.
Tata ace zip

Complen for maa jhadeswari motor odisha. Nayagarh. There staff was not copreted. And he have not treand for tata vehicle. There mekanik staff are very poor. They have not treand staff. But this is tata

Please check for it.

I am naveen sukhwasiya from indore mp
[protected]

I bought tata tiago xt model on date 28/05/2018 from sanghi brothers (Indore) pvt ltd indore mp.
We took car delivery in night whole day they took in processing.
On very next day i found there is a shadow on driver's back gate immediately we contact to dealer and tell them about it, they told me to clear this shadow sort of thing in first service.
This thing i told to sales person mr. Ravindra and service executive harshal but nothing happen they deny resolving it.

Before few days i call tat care i talk with seema mam they give me reference of mr. Mikail service head he told me wait for few days and now no buddy is answering me, i am feeling cheated and very disappointed from tata.

I purchase tata tiago because one of my good friend (Arun gaharwar) refer me he is also having same car and currently purchase tata nexon from same dealer.