[Resolved]  Tata Motors — non refund of advance booking money by the dealer

Dear sir

This is to inform that on 16.03.2016 i had booked for a tata indigo car in the name of sri prasenjit kr chandra, from bd motors asansol, and paid rs 5000/ in cash as booking money. Again on demand, paid a sum of rs 20000/ thru rtgs on 31.03.2016 from my savings bank, a/c no [protected] axis bank asansol.

At the time of booking it was agreed that if car was not delivered in time the amount paid as advance will be returned. But after a lapse of 3 years, i made a lot of request to bd motors asansol to refund my advance money, but unfortunately they did not pay it back. My application dated 11.01.2018 for refund od advane booking money has not been considered since then. Now tata motors has suspended the dealership of bd motors on that location due to poor performance. However, the dealer is running several outlets in west bengal, specially in asansol region. At present.

The asansol showroom of bd motors is closed now. I had made an contact with b d motors situated at durgapur junction mall show room. The showroom is also closed now. And i am moving from one place to other but sorry to inform that i failed to get back my money till date.

Sir, finding no alternative, i had given a mail to the proprietor of bd motors kolkata ([protected]@gmail.com). But no response is received till date..

Sir, i have made a honest effort to get back my hard earned money from the above showroom. But unable to get any help, i am writing to you for the same. The non refund of the amount leads to mere cheating on the part of the agency (B d motors) which has caused so much of harm not only to the name of tata motors but also to tata group. The dealer has cheated me and the company is advising me to lodge complain at consumer forum.
But why consumer will suffer without fault and is being sent to lodge complain against the dealer by tata motors. Are they not responsible to this act of dealer. On one hand they are not able to solve the issue as the dealership in that location is suspended whereas in other area of same region they are running their outlets through the same dealer b d motors

In view of above, it is earnestly requested to advise bd motors kolkata to refund the booking amount of rs 25000/ paid (Rs 5000/ as cash and rs 25000/ as rtgs) in the account (Sri tk mishra, a/c no [protected], axis bank asansol main branch) at an earliest failing which i have no option but to seek justice from court of law..

Thanking you

Yours faithfully

Tarakanta mishra

Asansol