Tata Motors — steering column noise

 
2 Reviews
CD 259, Sakltlake, West Bengal, India
 chandan devroy on May 22, 2019
I bough the car tata tiago xz diesel. Now it's 7700km. From the very first day i feel cracking sound from steering column when driving in rough road.. As if some nut bolts are not properly fitted in the steering. Very much annoying. I complained in first service. The said some nut was lose in the streeing column. They fix the problem. But the sound is there as it is. Service centre trying to convince me to ignore it which is not possible.. My car number is
Wb08 f 9769.. Nandan devroy..
[protected]..[protected]

Complaint Status


[May 22, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified Support
Tata Motors Customer Care's response, May 28, 2019
Hi Nandan,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team
Verified Support
Tata Motors Customer Care's response, May 28, 2019
Hi Nandan,

Our team tried to contact you on the provided number however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team
Verified Support
Tata Motors Customer Care's response, May 29, 2019
Hi Nandan,

We understand that our team has got in touch with you and you've requested for a callback. Rest assured, they will get in touch with you according to your convenience.

Regards,
The Tata Motors Team
Verified Support
Tata Motors Customer Care's response, May 30, 2019
Hi Nandan,

As per the update received from our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. For any further assistance, we request you to stay in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Thank you for your prompt steering column problem is solved with great care.replaced the column totally.thank you TC motor(salap).Babita madam and service advisor Mr Dilip Chatterjee

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    Tata Motors - steering column noise