Tata Motors — tata tiago music system not working

RahulRajSharma

Address:

Thane, Maharashtra, 401208

Since we have purchased the car (June 2016) there is an issue with sound system and gear box.
We went to service center (Vijay auto, vasai) but they didn't resolve the issue and said its a manufacturing defect.
Now display has stopped working and the reverse parking sensor.
We are facing so many issues with tata tiago xz, which can't be resolved by service center and for music system they are just asking us to contact harman support who denied to help us, and took service charges from us.

We have a pathetic experience of purchasing tata taigo and will not recommend tata motors to others.

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Tata Motors customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Tata Motors Customer Care's response Hi Rahul,

We are extremely sorry about the situation you've faced and would like to help better your experience. Kindly share your contact details and car chassis number via private messages, as it will help us connect with you for further assistance.

Regards,
The Tata Motors Team

Verified Support

Nov 13, 2019

Tata Motors Customer Care's response Hi Rahul,

We understand that our team has connected with you through a call and taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Nov 18, 2019

Tata Motors Customer Care's response Hi Rahul,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team

Nov 18, 2019

Updated by RahulRajSharma On 18th Nov, call got disconnected. Could you please call me back?

Nov 18, 2019

Updated by RahulRajSharma Hi
My problem is not resolved yet.
No assistance is provided to me from your end.
I am very disappointed.