[Resolved]  Tata Sky — ac no [protected] unauthorised charges

Address:

Mohali, Punjab, 140308

Your field agent was not able to identify the changed lnb. Just by speaking to dalbir technician he has confirmed it has been changed. He has sent to picture of lnb also. Kindly check is it the same make has same serial no or same model which has been issued from your system. Also check which was previous lnb working as per your system since it has been provided by tata sky since three years ago.
Further dalvir singh says i have refused to sign the work order he is lying he has not asked me to sign anywhere since he did not complete the job at 7.30 p. M bit said to me that dish is small it needs to be changed and he will come again.

If i have refused why he did not take away his lnb.

Your validation person who visited has confirmed that still their wad problem in signal on his visit on 4/2/18. If lnb has been changed why problem persisted?. He has set it right.

Dalvir was unable to understand the problem when i said dish need not be changed as few channel ate correctly aired and few are blocked he said dish is old and small. I said how is its possible till last week before change of tv i have been getting perfectly all signals on same old dish. He said now tata sky has two satellites thats why it needs change and will revert on next day. But he did not.
Since i am away to manglore till 12 feb will call both of your persons to understand their lies. Mean time you may also ascertain technical details of lnb images attached.
You must understand that a customer who is paying rs 850 per month since last 10 years is not a lier for a petty some of rs 300 its your blue collar workers who misguide you and makes quick buck.
I will file complaint in consumers court if you do not make justice.