Tata Sky — Activated without my request

Address:	Kolar, Karnataka, 563115
Website:	consumer complints

My tata sky ID no. [protected], lost month i payed Rs.275 but this moth suddenly they increased to Rs.365 when i asked customer complaints they telling that active devotion is activated and they are not answering properly simply diverting the call to some other section. i am not requested to activate the channel. if tata sky not cancelling the new channel i will not recharge my tata sky till they retain my old charge amount Rs.275