Tata Sky — Activating active service without consumer consent

Address:

Pune, Maharashtra, 411007

I am using Tata sky and they have activated some Coking Active Pack for 59 Rs. per month without checking with me. I have raised complaint and in response that there were someone from your home who has instructed them; however, truth is that I am leaving alone and have not received any call or message. The complaint guy has just cut off the call.