[Resolved] Tata Sky — additional tata sky service packs added without my knowledge and they not removing

Probssiva

Address:

600096

Additional tatasky services packs are added to my account without my knowledge and while asking them to drop the packs they are not dropping the additional tatasky services. i am following them for last 1 month still the packs are not dropped. I am paying extra amount for channel which i do not asked. They are charging me extra 200 per month and this issue is going for more than 2 months and they did not resolved the issue. It's taking my time and creating mental pressure as my family affecting due this.

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Mar 12, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2020

Tata Sky Customer Care's response Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Feb 07, 2020

Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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Comments

[email protected]

Sir, my tatasky set up box is not working properly, there is some problem with Digi card, this problem is continue last 3 days, please solve it as soon as possible. I called customer care but nothing happened.
thanking you

Tata Sky Customer Care's response, Feb 6, 2020

Verified Support

Hi, your concern is noted. Please share your RMN/Subscriber ID, we will help you further.

gan786sh

i read your details ok, thanks.please read what he say carefully.