Tata Sky — after recharge still my set top box is not starting telecast the programme

Dear Sir, I Ramsewak Paswan, Subscription id no[protected] recharge my DTH with Supreme sports kids pack amt. Rs.1930/- on dated 15/04/15 @18hrs. we tried for 3-4hrs to get my set top box started but it is not geting start.i tried all your customer care no#[protected], [protected], [protected] but all nos. are only to make customer fool none of them are working. please place only those nos. for customers which are working and please my DTH started.anything which having brand nameTata we consider, best in market.But just because of few people don't spoil the name of Tata. thanks. with regards Ramsewak Paswan Subscription id no[protected] Mobile No.[protected]