[Resolved] Tata Sky — agents take money for 1 year subscription but does not recharge

Santhosh Sandy

Address:

Bangalore, Karnataka, 560100

I have taken a new TATASKY CONNECTION ON JULY 2017.I HAVE CALLED THE TATASKY CUSTOMER CARE FOR THE NEW CONNECTION AND WITHIN THE SAME DAY I GOT MY CONNECTION AND INSTALLED.THE ENGINEER NAMED ANJI INSTALLED AND HE ALSO TOOK MONEY FOR 1 YEAR SUBSCRIPTION. BUT FROM THAT TIME HE HAS BEEN DODGING BY RECHARGING ONLY FOR R. S 100...I USED TO CALL HIM WHENEVER THE CONNECTION IS DEACTIVATED...HE WILL PROMISE ME TO DO THE RECHARGE FOR 1 YEAR BUT WILL DO FOR 100..I HAVE RAISED A COMPLAINT WITH TATASKY AND THE COMPLAINT #12IMY5FZ

My Tata Sky ID [protected].

This has been happening in Bangalore for quite sometime. Please take necessary actions and return back my amount of R. S 5300

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Jan 25, 2018

Complaint marked as Resolved

TataSKY thank you for your responses and your efforts to resolve this issue...Now I understand why you remain no:1. This issue is resolved.Thank you so much. I would like to see you take actions against these fraud agents.

Tata Sky customer support has been notified about the posted complaint.

Jan 17, 2018

Updated by Santhosh Sandy The agent name is Anji and
Mobile # +[protected]

Verified Support

Jan 19, 2018

Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We will contact you soon to get this sorted.