Tata Sky — An amount of Rs.170 has been charged towards WO# J1JRCCD

Address:

New Delhi, Delhi

I had a minute issue in fixing the wires in Tata sky box due to which it wasnt working.I called them up to fix this problem.I communicated with the concerned person whether they would charge for a visit or not, they told me that until a major task is involved they wont charge anything. their technician came over to my place and it just took him hardly 5 mins to pluck in the cable wire which was incorrectly plugged in.Thats all. A day after I saw i message of deactivation due to low balance, as to my surprise Rs 170 was charged.I again turned up to the company asking for the reason of deduction, the caller replied saying that its an incorrect debit, they will shortly return. But again after two days I recieve a message from TATA SKY stating that it was a correct debit. Why are you fooling people, thats the point.If you had to charge for it, you should have communicated at the first place! plus if you have finally decided to deduct the amount, You should call the subscriber explaining them the reason of deduction. PATHETIC EXPERIENCE If you still have some concern please reach me back.TATA SKY ID-[protected]