[Resolved] Tata Sky — annual package validity expire 41 day before

Prasad Bhavsar

from Pune, Maharashtra

Address:

A-603, Anshul Casa, Kaspate Wasti, Wakad, Pune, Pune, Maharashtra, 411057

Tata sky cheated with validity of annual package.

I took the service on 12-jul-2018 with annual subscription. At that time tata sky committed service till 11-jul-2019.
In march-2019 there is change in rate as trai guidelines. And it was announced by all media channels that monthly subscription rates has been reduced.
Thus, if rates has been reduced, my subscription should be extended. However my subscription period of one year had been reduced. And that is also after blocking some of the channels.
So this is cheating.
Can someone help here?

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Jul 4, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2019

Tata Sky Customer Care's response Hi, we do not want you to feel this way. We see that your pack has been migrated as per new TRAI rules. Please visit mytatasky.com and click on "Manage Packs" to add/drop the channels/packs of your choice. Let us know if you need further assistance.