Tata Sky — Bad Quality Installation of Tata Sky Umbrella

Address:

Jaipur, Rajasthan

Hi, I am using Tatasky for a long time now. I have this persistent problem of network outage onto my connection. I have got my tata sky umbrella installed by tata sky personnel and it was not installed properly due to which its one of the screw has gone off. Now, i have called tata sky customer care on which i am told that i would be levied Rs. 500 for the repairs. As the installation has been done by tata sky personnel and it should have been done properly so that it should not have been damaged. So, kindly provide corrective action over the same without charging over the same.