[Resolved]  Tata Sky — base pack of fta channels for rs.130/-

I am a tata sky dth subscriber for last 15 years. Recently when i tried to select required channels as per new govt rules i found that base pack of rs.100/- offered by tata sky cannot be edited by me. There are numerous channels which i don't want to see in these 100 channels. So i want to delete few channels from base pack and and add few to it for which i am ready to pay extra. But tatasky do not provide this facility. When i contacted tatasky, they told me that such a facility of editing 100 fta channels priced at rs.130 do not exist. This is highly objectionable as per trai's guideline. Please look into this and do needful.
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Mar 1, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
Tata Sky Customer Care's response
With NCF charge of Rs. 153.00, you will get 190 FTA channels and services by default with your Tata Sky account. Apart from that, you can choose the FTA Basic pack or FTA channels on individual basis post-go-Live of Tariff order. Please click here for info regarding the packs https://goo.gl/bMt7Y1
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