Tata Sky — Billing amount Pd Rs2550. Details o[censored]sage required

Address:400081

Date: 21st October 2015

Subject: Tata Sky Account Statement: Subscriber ID = [protected]

Dear Sir;

I wish to bring to your kind attention that I had made a Payment of Rs 2550/- on 4th November 2014 which was for a period of 1year ie: valid up to 4th November 2015. Also we were told that we would be getting 1month subscription free of cost.

We are constantly getting reminders from your end that the balance is low and that we should make the payment. We would appreciate if you could let us know the usage details from the day we have paid Rs 2550/- so that we could rectify the error if any.

As on today as per the last statement recd by us ie:1-9-15 to 30-9-15 the balance shown is Rs 5.41. Kindly provide the usage details.from 4th November 2014 till date 21st October 2015.

Regards
T.K.Gala
[protected]
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Comments

I had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue.

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