Tata Sky — Bills not issued and unauthorised deductions from account

Address:

New Delhi, Delhi

Sir, i have recently installed one tatasky DTH HD connection bearing subscription no. [protected] and for this i paid Rs1900/- to the dealer, at the time of making payment the dealer assured that a boy will come to install the DTH and he will hand over the bill receipts to me. but to my dismay the boy did not provide me the bill receipts. moreover the installation boy took Rs.100/- from me on the pretext that extra wire has been used to install the connection so he is taking the charges for extra wires receipts for the same were also not issue to me. Sir, at the time of booking i was told that Rs.1900/- includes one month subscription charges and free HD channels as complimentary. but the company has started threatening me to disconnect the connection if i dont recharge my account by 14.08.2015. i would like to mention that i had booked my connections on 30.07.2015 and the company is adoption unethical trade practice by not issuing receipts for my payments and forcing me to recharge my account as the balance in the said account is low. i am making the payment in protest and lodging this complaint to take strict action against unethical and unfair trade practice adopted by the this company. Thanking you Rajiv Kumar, advocate mob: [protected]