[Resolved] Tata Sky — blank screen with a message : "this is the wrong card for this set top box (pairing error).

Anishhh

from Gurgaon, Haryana

Address:

GF - B , 40 - 41 , 505/1 , Shakti Enclave , Lal Dora Village , near shalimar palace , Burari - 84, 110084

I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).   replace all

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Dec 13, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Nov 11, 2019

Updated by Anishhh I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
I am facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).

Verified Support

Nov 12, 2019

Tata Sky Customer Care's response Hi, help is here! Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.

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Comments

banwari_92

from Jaipur, Rajasthan

Executive Asistant Name - Santosh
Mobile No. [protected]
date - 11/07/2019

Mr set box has a warranty of 1 year but the executive takes money.
Please take a needful action against him. otherwise, I take legal action against a company

My Subscriber id is [protected]
My - Mobile No. [protected]

Tata Sky Customer Care's response, Nov 17, 2019

Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

jasmin84

from Bengaluru, Karnataka

Tata sky has common dish antenna and it has not been working. They are not resolving the issue and I am being charge on daily basis. Let me know how do I proceed. I have sent close 15 complaints in last 3 months. The issue comes up every 15 days. The technician are real not responsive.

Tata Sky Customer Care's response, Nov 13, 2019

Verified Support

Hi, we understand that things haven't been quite smooth sailing. Kindly share your RMN/Sub ID, we will get back to you with a positive response.

amarpawar

from Mumbai, Maharashtra

Hello Team, am also facing Paring Error. We have started our TV after 4 Months.
NDS No :[protected]
DIGI CARD I.D. :[protected]

Please Resolve ASAP

Amar P.

Tata Sky Customer Care's response, Nov 14, 2019

Verified Support

Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Tata Sky Customer Care's response, Nov 17, 2019

Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Vikas Kangralkar

from Nagpur, Maharashtra

I had referred one of my neighbor for new connection.number is [protected]. Its more than a week now, nobody has turned up.. Have registered so many complains bt it was not resolved.. Worst service.

Tata Sky Customer Care's response, Nov 14, 2019

Verified Support

Hi, your concern is noted. We have raised a service request. Rest assured, you will hear from us soon.

Tata Sky Customer Care's response, Nov 17, 2019

Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Sachin Sirsat

from Pune, Maharashtra

Pairing issue occurred, , eve after recharge

Tata Sky Customer Care's response, Nov 13, 2019

Verified Support

Hi, we can understand your unpleasant experience. Please share us your RMN/ Subs ID for further assistance.