Tata Sky — cahannels failure

I regret to inform you that none of the channels are coming due to signal failure from past 2 weeks department is irresponsible in services I have been reputedly informing about the problems they are not bather to sent their service engineer to rectify/attending the problems. They have given work order WO NS[protected] after 3 days the .MANY TECHNICAL ENGINEERS CALLED ME AND TAKEN MY HOUSE ADDRESS THEY INFORMED THAT ITS NOT MY AREA AND THEY INFORMING ME -CONTACT TATA SKY This is happening from past 1 week unnecessary I am paying monthly recharging
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