[Resolved] Tata Sky — call please

Nami Nami

from Delhi, Delhi

Address:

New Delhi, Delhi, 110092

Hi Team,
We mistakenly recharged our pack on inactive subscriber ID and then immediately called custom Service Team of Tata Sky. My Brother was assured of 5 days extension of service till billing team can transfer the fund of 450 rs to our active ID. This was promised on 17th and till then twice service has been disconnected and m charged 75.00 rs extra to activate my service for 5 days. Yesterday a Team Leader assured me that I will get call from the billing team in the afternoon but no call is made by them as per preferred time mention on escalation call. Had it been matter of money only I would have never complaint but now the fake commitments from senior of company and few associates attitude forced me raising this complain to consumer forum. I want some actions immediately.

Regards,
Nami

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Oct 1, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Tata Sky Customer Care's response Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.