Tata Sky — callous approach by the nodal officer

Address:

New Delhi, Delhi, 110075

Raised multiple complaints to [protected]@tatasky.com, but when that was not working, sent 4 complaints to the nodal officer.
Regret to note that, the result is same even when i brought the matter to the nodal officer, the
Highest customer care authority of tata sky multiple times.
Since i have opted the subscription of channels as per the latest
Trai regulation, i am not able to watch any of those channels subscribed
By me.
This is my 4th complaint to the nodal officer of tata sky, everytime
I make a complaint, i used to get a call from your mumbai office, informing
Me that the local c-care team will contact me.
Local c-care will make a call for the name sake, but immediately will
Disconnect the call and you cannot expect a second call from them, you
Cannot call them back either because it is a call through the system.
Then i have to make again a fresh complaint, but the above story
Will get repeated.
After the latest notification by trai, getting desired service from tata sky is next to impossible.
Cant throw the dth into the dustbin, because going to any other service provider also will not going to give you any relief.
Heard that jio is offering the dth service, but as of yet no idea about it.