Tata Sky — can not watch tata sky

Address:

Bangalore, Karnataka

I am using tata sky last 4yrs. and my account ID : [protected].Last 6 days onwards i am unable to see the maximum channels like all bengali. For this issue i to connected customer care and give the miss call which no is provide by tatasky .Customer care saying we will call back within 24 hrs and still we are not getting any call from past 6 days. My question is if you are not giving the service then why tata sky? when payment due date comes they will inform every time, but when i am not getting the service then what to do?