[Resolved] Tata Sky — cannot use live tv on mobile.

avi.jain7143

from Mumbai, Maharashtra

Address:

411060

Hello,
I have tried a lot to activate my live tv, but i am not able to.
I have called customer care for the same, and they said, i am also not able to do it... And then they said, it should have been activated now, and asked me to uninstall and install the app again. So i did so.

But it's showing one message, while i click on live tv in app :-
"an earlier order is open; hence, we can not add the pack now. Kindly try again later."

I don't understand, even i was having one more connection and i havn't ever tried to connect to live tv, but now when i am trying i am not able to.

Please help.

Tata sky id :- [protected]
Rmn :- [protected]
Friendly name :- avi

If you need more information regarding the same, please ask i will answer but please try to fix this, as i need live tv, and that's why i have taken tata sky.

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Sep 8, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Aug 08, 2017

Updated by avi.jain7143 Please delete this complaint or i will file an FIR regarding the same.

Aug 08, 2017

Updated by avi.jain7143 I got call from these numbers :- [protected] and [protected]
for my previous complaint. i am going to file an FIR of this website if my complaint won't be deleted by today.

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Verified Support

Aug 08, 2017

Tata Sky Customer Care's response We are working on your concern. We shall connect with you soon.