[Resolved] Tata Sky — change of address for the tata sky account

 
3 Reviews
 Palg on Dec 2, 2018
I have taken a tata sky connection a few years back.
But there seems to be an issue or discrepancy with my residential address.

Though there has been prior services at my actual address, but now there seems to be an issue with the zip code or pincode. The officials at the center when inquired told that the address has been changed.

We're facing some technical issue with the set top box. Kindly look for it.

Registered address:
Indraprastha, baburbag, burdwan 713104.
Landmark : near shiv shankar seva sadan.

The company people told that the address says the pincode is 713141.

Please change the pincode from 713141 to 713104.
713104 is the correct address.
Complaint marked as Resolved Jan 12, 2019

Complaint Status


[Dec 02, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Dec 10, 2018
Hi, we understand what this has been like for you. We have raised a service request to sort this. Rest assured, you will hear from us
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I am abhiroop mukherjee.
My set top box is not working.
My mob no.[protected]..
Please contact me as soon as possible.
Tata Sky Customer Care's response, Dec 9, 2018
Verified Support

We hope your query has been resolved! Let us know if you require further assistance, we will be glad to help!
I had not used the set-up box since 2months as I was out of country now I'm back and did recharge now. Now am unable to watch anything but already I did recharge and still it's coming
Tata Sky Customer Care's response, Dec 10, 2018
Verified Support

Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.

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    Tata Sky - change of address for the tata sky account