[Resolved] Tata Sky — Change the Name and Registered Mobile Number

tanvipatil

from Mumbai, Maharashtra

Apr 10, 2015

Address: Thane, Maharashtra

Dear Tata Sky, My name is "Tanvi Patil" with Tata Sky Subscriber ID [protected]; whose named you have wrongly saved as Tanbi Patel on your site; which leads me to believe that you might have wrongly saved my Registered Mobile No. too. I do not receive any messages to my Mobile no. [protected], even when I tried to reset my password that I forgot. Unfortunatedly, I didn't register my email ID with you. I have been searching for ways to correct my name and number for days. Calling on your helplines hasn't worked out. If any incorrect information about me has been mistakenly saved by you, please correct it as soon as possible. To verify my genuinity you can contact me at: [protected] [protected] [protected]@gmail.com

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Apr 7, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Tata Sky Customer Care's response HI Tanvi, you can always login to www.mytatasky.com > enter your RMN/ Subscriber ID> click on my account and enter password> under profile tab you can modify the RMN. Also, you can modify your name. For further assistance, you can call us on our helpline number[protected].

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Comments

venkatesan suresh

Jun 26, 2022

Hi I am venkatesan, I am 1st time using tatasky dth connection, 1 week before only installed, I was directly payed to dealer, he send parson to install, and problem is my address and mobile no what I given to the dealer that is not updated with my subscribe ID, I try to recharge new channels the otp is going some other no, called to customer care, they without correct RMN and addresses, we cannot to any thing, and better u contact ur dealer, my dealer is saying will update will update like that, he is ignoring