Tata Sky Complaints & Reviews

I have logged a complain regarding many channels being blocked and we are not able to see them. Complain No is : NS[protected] On 7th I called the call was received by some one but it is not getting reflected in your database as informed to me by Ankit. On 8th I called and I was told that issue will be resolved within 24 hrs but it didnt got reolved--> Pankaj Soni was the receiver. On 9th I called and the same was told by shivam sharma but still the issue is going on. On 10th I called and i was informed the same... and on this day i also registered a complain regarding the technician not visiting my home from last 4 days. On 11th I called, call was received by Kamal, i told him to transfer the call to a superior and he told me to on hold, and i was on hold for 20 mins but no one received.. so i dropped.. and the call had to be received by Akhtar(2nd level of support) On 11the again I called this time the call was received by Ankit and the call was transfered to 2nd level, Raunak Samani from 2nd level did receive the call and assured me that he will talk with service dept. and enquire why still the technician has not visited. I have him my number ending with XXXXX21976 for giving me an update. I am still waiting for an update. We have not been able to watch television from last 5 days and Tatasky has to pay a compensation for this.

I have registered a complain via miss call on [protected] that im not getting watch most of the channels on 5 April 2015 because of your upgrade. Complain id WO-NS[protected] My problem was not resolve but your any bastet technician don't come in my home to resolve the problem and reported on 07 April 2015 that problem has been resolved I was shoked when I saw that sms on my registered mobile number hence problem was same. And Today is 11april 2015 and problem is same.most channels are not working. Im sending you snapshots which sms comes on my registered mobile number. From that snapshot You can concider that your technician are not working properly they are only making his daily announce(D.A) with the false reporting.

I have logged a complain regarding many channels being blocked and we are not able to see them. Complain No is : NS[protected] On 7th I called the call was received by some one but it is not getting reflected in your database as informed to me by Ankit On 8th I called and I was told that issue will be resolved within 24 hrs but it didnt got reolved--> Pankaj Soni was the receiver. On 9th I called and the same was told by shivam sharma but still the issue is going on. On 10th I called and i was informed the same... and on this day i also registered a complain regarding the technician not visiting my home from last 4 days. On 11th I called, call was received by Kamal, i told him to transfer the call to a superior and he told me to on hold, and i was on hold for 20 mins but no one received.. so i dropped.. and the call had to be received by Akhtar(2nd level of support) On 11the again I called this time the call was received by Ankit and the call was transfered to 2nd level, Raunak Samani from 2nd level did receive the call and assured me that he will talk with service dept. and enquire why still the technician has not visited. I have him my number ending with XXXXX21976 for giving me an update. I am still waiting for an update. From last 5 days we were not able to see television, for this Tatasky has to pay compensation.

Dear sir, My name ranjit Kumar Mohapatra, id no_[protected].i am purchased a tata sky connection from Bhawanipatna, kalahandi (odisha).i am booked the connection on dated[protected] on 8pm.the said engineer tell me to fitted it next day morning.the said engineer called me next day morning to fitted as soon as possible.but till now no call from there side to fitted.so why we are using the product if you are not provide well service.please revert back as soon as possible. Regards Ranjit kumar mohapatra Service Head mahindra & mahindra delear [protected]

Hello, I have been a Tata Sky customer for the last 3 years. However, lately the service has been very bad. As of now I do not have service for 12 days. I call the customer car number and it takes more than 10 minutes to even get a representative on the phone. The couple of times I got to talk to someone, I was told that a technician will call and visit my home to fix the problem but no one has called me for the last 12 days. This is very frustrating.I would not recommend Tata Sky to anyone. It is expensive and it has become very unreliable.

I am not able to view any channel from 6th April 2015 and for that so many time tried to contact with TATA Sky associate but nobody responding and calling machine said every time that the our associate will call you back but nothing is happening and the problem same remain. One time the technical person come but without fix the problem he went…the TATA Sky servicing become very horrible for me. Total one week over and nothing less than 8 to 10 time called on customer care and waited for long but not even one time got connected to the associate, only waiting…. Now, want to discontinue the TATA Sky service because am feeling that they are only concern about new activation and payment follow-ups but not service to the customer.

Subscription Id: [protected] Service request refernce number : 1-[protected], 1- [protected], My Tatasky connection is not working since more than 15 two weeks. I have registered complaints through SMS, missed calls and via email. Every day I receive SMS your work is pending, thank you for your patience, our field service team will contact you soon. we have already allocated your request to our tata Sky Enguneer who will contact you shortly. I am not able to reach them through customer care numbers, recorded message you keep on listening about their products etc. I have subscribed for annual package, and now left with the option of not watching the channels. Only English news channels U watch on a daily basis are not available. I am really very disappointed with the Tatsky services. When the subscription comes to end, mthey are very prompt in calling up even in one months advance to renewal, would have appreciated the promptness with regard to complaints also.

I have registered Complaint since a week ago ... The signal problem is from almost 2 weeks.. just receiving the msg that complaint is registered but No one is coming to solve the problem. . Getting frustrated of this know. ..worst customer Care services of tatasky 😈😠😠

I have been a happy customer of tatasky + from few years but from past two months me n my family are troubled with repeated interruptions in the service, , , sometimes few channels are blown out, more specifically the hd channels while the other times the whole set of channels are... This is very disappointing n frustrating.. We are not even getting the news channels properly.. Earlier we thought it is due to rain but from the past 2 weeks there is no rain in my city (hisar) to put the blame .. Kindly get it fixed as soon as possible! Waiting for your actions ! Customer Tata sky id number : [protected]

No Signal since 29th March 2015 Not able to connect to helpline number - Not able to connect to helpline number - abnormally long waiting time. If connected then no body turns up. Commitments are not kept. SMS system and missed call system sucks. No body responds. Seems they are not interested. Lousy and pathetic after sales service. Am changing my service provider. Tata Sky - YOU SUCK. I am disgusted by my experience...

I am a customer of tata sky services & my subscriber id is [protected]. I have last done recharge for an amount of Rs. 280 on 26/03/15 for the month of april '15. However, i am not able to view most of the news channels like NDTV, CNN-IBM & regional channels like Asianet, surya etc. for the past 1 week. I have also called the toll free no. of [protected] for registering the complaint from past week & i got reply that a technician will be coming to attend the problem. However till date no technician has come to attend the problem.

im a premium customer of Tata sky and always take yearly mega pack. I relocated from janakpuri (Delhi ) Gurgoan. I made daily request for installing antenna and connection since 1 week . Which they promised me to do in 24 hour Every time they aplolsize and assure to do the same above ..but they are fail to do . I'm rajesh santlal my mobile no is [protected]. I still request them to please install and connect the antenna ASAP.

No HD Signal since 2nd April 2015 Not able to connect to helpline number - abnormally long waiting time. If connected then no body turns up. Commitments are not kept. SMS system and missed call system sucks. No body responds. Seems they are not interested. Lousy and pathetic after sales service. Am changing my service provider. Tata Sky - YOU SUCK. I am disgusted by my experience.

Hi, I'm Vaishali, my tatasky subscriber id is [protected]. my tatasky plan started on 16th feb 2015, with one month free plan, but from 4th of March, mean just after 15 days half of the channels are cut down by them without any reason. Then I tried all ways to contact them. I can't believe they kept me waiting for 40 mins, and then they only cut down the phone, then I recharge with 240 plan prior the next month payment and all channels had been activated. It means i have to accept there is no free one month plan as they offer on site, and on top of that there is no one to respond you whatever happens after payment. I really hate Tatasky and their fake offers! If they have some etiquette or ethics as a company to their customers they should reply to me. Tell me who will recharge any plan for 5-10 days a month and next 20 days cut off of half channels. It is the worst experience I encountered with them. The vendor whom I paid 1850 to start my tatasky, is irresponsible. If any one know where to contact tatasky if customer service is not responding? Don't they have any authorized customer service centers in Pune? It's really horrible.

Since 10 days..no support from Tata Sky...Please refund daily charges... There is no display in my LED ... If I will not pay in time you will deduct 10 Rs as penalty Now what to do... Last few days I have faced huge problems during watching TV..maximum channels are showing no signal.. Today no channel's are ON...still I am tuned ON Tata Sky and LED. Now Can you penalise your self?. ...without any picture or no channels are working with no display...why I will pay today's charge... Even I am not able to watch IPL...How you will penalise Tata Sky...This is very poor service of Tata Sky... I have raised a complain on 9th April-15, with any solution SR[protected] ...complain has been closed. With out intimation..

Respected Sir/Madam, I had placed a complain on 8/4/2015 regarding a wrong recharge issue. For sake of convinience, let me explain the situation once more: My Metro pack was about to expire, so I went to Lokenath Telecom which is a Mobile Service Centre near my home to recharge my connection. The person over the counter asked for the Subscriber I.D, that was being displayed on my television set. I gave the I.D. which was being displayed on my TV which was: [protected]. After recharge, the person told me that the money has been transferred to the account of a person, some Neeraj Sharma (who stays in Assam which I learned from Tatasky helpline)!! Now why was a wrong I.D. being displayed on my television set is headache on your behalf. But my heartache is that I just lost nearly five thousand rupees which is the outcome of pretty hard labor. I have called on Tatasky helpline number multiple times, and was reassured over and over again that the money will be transferred back to my account with 100% guarantee and in 72 hours. On 9/4/2015 a lady from tatasky called me up to inform me that I have to talk to Lokhnath telecom so that they reverse the transaction to my number. I visited the shop and talked to them. Somehow they are unable to follow up on my request. They are unable to understand how to reverse the transaction, and the whole thing sounds Greek to them. I told the lady about this situation too, and I also gave her the number of Lokhnath Telecom. I called again later to provide another number of Lokhnath Telecom. But all in vain. Even after reassuring me every time that the transaction will be reversed, that is yet to take effect. The only thing that has happened till date is that my TV is showing the correct I.D. again. I earnestly request you to make sure that this Neeraj does not get to relish this lottery for an entire year, and the Entire money be transferred back to me at the earliest. I hope that you will jump into the situation and make things right. Nonetheless, I'm providing full details of the event to help you follow-up better. Name: Susmita Dey Registered Mobile Number: [protected] I.D. as given by SMS: [protected] I.D. as displayed on TV: [protected] Scheme Paid for: Supreme Sports Kids Pack Previous scheme: Metro Pack Amount Recharged: 4950 (Yearly Package) Recharged by: Lokenath Telecom ([protected]/ [protected]) Address of Lokenath Telecom (Mobile Service Center): 106, B.T. Road, Bonhooghly, Kolkata-700108 Complain No: 1-[protected] Regards, Susmita Dey

Our Tata Sky customer ID is [protected]. Registered mobile number is [protected] (Mr D. Robertson ; Alternate contact - [protected]) For the past 1 week we are not recieving the subscribed channels. The plan is being changed with no consent or intimation of any kind. The local representatives are of no help either. Pls resolve this at the earliest by sending a representative to the registered address or else we we are bound to say TATA to the company forever.

To Tata Sky Customer Care, 'TATA' used to be a trusted brand in India but is fast losing its credibility owing to the kind of services being handed out to their customers. Their is no coherence in words and action of customer care staff. I've received a SMS from Tata Sky regarding completion of Tata Sky WO NS[protected] of 02/04/2015, on 7th April, 2015. I would like to inform you that my TV is still not receiving any HD and regional channels. ONLY FEW channels are to be seen. I've given a negative feedback for the service. I've mailed my complaint on helpline and even after of 3 working days I did not receive any response from your side. I am not asking or expecting any service from tatasky. I am informing that I am not continuing with tatasky connection any more and will not recharge my account any further. A thoroughly frustrated and disappointed customer, Amit Saraf, Tata Sky ID [protected]

We have 2 Tata Sky connection at our home (ID [protected]) not working from the last 15 days. Initially it was partially working but totally off from the last 5 days when one of your representative visited us but left in between as it was late in the evening.He promised to come next day but did not turned up. Every day I am following up at your customer care but no effect. If you are unable to do in next 24 hours, pl refund my advance payment so that I look for alternative.

Our Tatasky DTH service (ID [protected]) is not working since 04 April 2015. this is reported to tatasky and later 2 reminders send to them. So far there is no response and all the above complaint status shows it is closed. Never expected such service from Tata group.