[Resolved]  Tata Sky — channel relay - regarding

Address:	600053
Website:	TATA SKY #1502

My subscription id [protected] was recharged for rs.45/- last for activation of tamil cinema (#1502). The same was activated with repetition of "kala" tamil film. I have waited for five days and made a complaint on 26.10.2018 by calling [protected], the customer executive intimated it was technical fault and will be rectified today or tomorrow. The status remained same and called customer care and another executive gave the same reply on 27.10.2018. On sunday 28.10.2018, the same complaint was made and one executive mr. Arun told the same reason on further inquiry told to connect higher level, i was made to wait telling technical problem in connecting and disconnected the call. I have incurred an call rate of rs.13/- without any output. Hence i request your team to look into the matter and make the customer satisfaction of your service. Rs.45/- has been paid through online and even one film was also not viewed in full as advertised vide your network. I hope the same will be attended and rectified immediately. Thanking you in anticipation and effective service.