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I am facing the same problem. The company is totally irresponsible in responding to our complaints. I have made three complaints and not one has come and rectified but keeps on reminding about the payments. Such suckers...I really want to why the High Court made Set Top Box mandatory that we are suffering today...The High Court should cancel that order and it should be choice of the consumer to go for Set Top Box or Cable Connection in the four cities also...otherwise, goons like TataSky and others will keep exploiting the consumers...
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