[Resolved] Tata Sky — channels are missing

Vyomika Pattapu

from Hyderabad, Telangana

Oct 1, 2018

Address: Hyderabad, Telangana

Website: Indian consumer

Wre are using tata sky since many years. But in the past few days many channels which are subscribed are missing. Total money is paid for them but we are unable to view many channels and the number of that channel is invalid is shown. I called the toll free number but i was told that any one would contact me in 10 minutes but its been so long and when i am calling they are giving the same response. I want my complaint to be taken and solve it as soon as possible. The number of channels missing is increasing

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Nov 6, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest.