[Resolved]  Tata Sky — channels are not being add

Address:cax-167. adipur kutchh, Kutch, Gujarat, 370205
Website:www.tatasky.com

I am unable to add channels in my tata sky secondary box : my tata sky id is :[protected]. Try it many times with android app as well as from tata sky website. On the screen it says that request is complete but when i see on my tv that particular channels which i have add it shows that "you have not subscribed this channels". I have also talk with customer care but no solution is given till now.
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Sep 29, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Aug 28, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Dec 13, 2019
Updated by Rocky Chandan
stil it is unsolved
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