[Resolved] Tata Sky — channels not appearing even though subscribed

Kunal Kishan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560062

Tatasky has upgraded to super lnb. Many of the channels added are not appearing and it says settop box is not receiving signal. I pay rs 794 monthly and do not get these channels added. Question is why i should i pay 794 now.
They should be refunding me the amount from the period when these channels are added and not appearing.
On calling tech support to home.. Tech support is giving two solution either have a dual wire which would cost around 1000 or go for a receiver.
Question is why should i pay for these? Already they have cheated on my billing my not providing what i have paid for.

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Nov 9, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Tata Sky Customer Care's response Hi Kunal, thanks for sharing your concern. Here is the SR# 10FFUA58 for your request. We will sort this immediately.