[Resolved] Tata Sky — channels not available in the second box 8181

Muthuswamy Krishnamurthy

from Bengaluru, Karnataka

Address:

B 3 ,Uttam Apts.8th Main Malleswaram, 560003

Dear sir
I wish to submit the following for immediate attention.
• i have tatasky connection with subscriber id [protected] with two tvs box no. 5226 & 8181.
• i have paid last rs. 13678/- for selected channewls for both the boxes.
• now the balance as on 27/10/2019 is stated to be rs.9066.
• the monthly charge is stated to be rs. 1223/-
• next recharge is stated to be on 25/05/2020
My complaint
The selected channels are not coming in the additional tv with box no 8181.
But charges are collected for the second box.
Please solve my problem

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Mar 2, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request SR# 1V43INEZ. Rest assured, you will hear from us soon.

Verified Support

Jan 31, 2020

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!