[Resolved] Tata Sky — channels not coming.

Puspa Manjari Barla

Mar 10, 2019

Address: Khordha, Odisha, 751019

Didn't use the service for 3months. Then i recharged today but it is not working.
On the tv, there is just a black screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[[protected]] digicard id[[protected]]"
My subscriber id is [[protected]]
Please resolve this problem as i trust your good company. I am your loyal tata sky customer.
Thanks.

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Apr 18, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

Tata Sky Customer Care's response Hi! We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Mar 13, 2019

Tata Sky Customer Care's response We hope your query has been resolved! Let us know if you require further assistance, we will be glad to help!