[Resolved]  Tata Sky — Channels not displayed. No resolution even after a month.

Some of the channels in the Tata Sky package (Subscriber ID : [protected]) aren't viewable. "No Signal" is display. Had raised the issue with the Customer Care on 25 Dec (Service Request Number: SR[protected]. Two days later, this request was closed without providing any resolution. Raised a new request thereafter A Service Engineer was sent. He could not fix the problem. He went back saying that there was a problem with the set top box, and that they have run out of stock of the set top boxes. New boxes would be available only after a month. He said the box would be replaced when the new stock arrives. It's been more than a month now. The box hasn't been replaced yet. I have called up Customer Care and reported the issue many times there after, but there has been no resolution yet. Customer care would respond that some one from the local service team would call up within 2hrs and a service personal would visit to rectify the issue. Nether do I get a call from any local service personal, nor does any one visit to check the issue. Please assist in having the issue fixed. Thanks and Regards.