Tata Sky — Channels not working from past week

Address:

Hyderabad, Andhra Pradesh

Hi, I am a subscriber of Tata sky and my ID is [protected]. I am receiving black screen with no signal message from past week. No channel is working. I tried calling Tatasky help line and always receiving busy tone. I also gave a missed call to the number advised and also messaged as guided. I always receive a message stating your technician visit is pending but there is no call or technician from past week. I am really getting very frustrated. If we wont pay for 1 day they will not provide the service for extra minute but they expect customers to wait weeks for them to solve the issue. Very disgusting. I would like this issue to the addressed ASAP.