[Resolved]  Tata Sky — charge for back dated disconnection

Address:560036

I did a recharge on 21Apr2019 and that was not reflecting until 09June19 until observed and all the while I was not able to watch services.
Please find the tv screen shots of the same. From 17Apr19 till 09June2019, I was not able to watch any services and still balance got deducted.

Please pass back the credit for the same for 53 Days.

Seen the screenshot in which it was saying recharge date was 17Apr19, even on 09June19 and it got updated, but charged even for entire period where I had problem.

[protected]
1IU1R63K, 1IFTRT8S closed with out resolution
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Aug 16, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Jul 11, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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