Tata Sky — Charges deducted without prior confirmation and deduct service charges without giving any service

Address:

Thane, Maharashtra

Our customer id is [protected].there were some issues in our network and so we called technician from your side, but suddenly prior to that the network got started and we cancelled the appointment of your technician.but still I can see the balance is deducted of rs.170/- and also they have started the package without our approval and they claim that we will look into the matter and resolve it within 24 hours and 4 days have been passed and still i have not got my dues back.i have contacted to mrs shilpa arbaz pathan(their customer care assisstants)but in vain We request you to look at the same and do the needful as soon as possible