[Resolved]  Tata Sky — charges of remote while hd box was in warranty period

Address:Dehradun, Uttarakhand, 248006

Dear sir,
My tata sky connection no. Is [protected] on the name of narender pal. I got fixed hd box on[protected] and paid rs 590/=. Remote issued with this hd box was not functioning well. So i complaint on customer care about this and they ensure me that your remote will be changed at free of cost as your hd box is in warranty period. But after replacing remote, rs 200/= were deducted from my tata sky account. Kindly look into the matter to refund me this amount as this was totally tata sky fault.

Narender pal oberoi
Mobile no. [protected]
Was this information helpful?
No (0)
Yes (0)
Apr 5, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information