[Resolved]  Tata Sky — Cheating and charging money as service charges

Address:

500016

I am customer of tatasky from last 7years. Till 5yrs there was no single complaint. 2 1/2 yrs back i have changed my set up box to HD. 1 year it was good with no complaints. After one year the problems started. I recharge with semi annual plan with offer of paying for 5months and get 6 months subscription. 1st time after recharge i could not get signals due to which i had to call technician and have to pay for the service charges I thought this is problem with by TV or Dish But I observed that the same thing repeated at the time of my 2nd recharge also.

Now this is 3rd time a am facing the same problem, i have recharged in 1st week of Dec and from next week signals are coming and going. i did not understand it first. But then I understood the game Tata Sky is playing. They are saying 1month free subscription and collecting that amount by way of service charges.

Today I again called for technician as i dont have any other option when the techinician came it was working properly and nothing was done but as i have called technician they will charge 200/-.

Everytime i will get complaint registration number on my mobile but this time when i called and told them i am going to give complaint in consumer complaints i did not get the message of complaint number also. i again called them and taken the complaint number. When i have asked them about customer grevience cell number of tata sky they dont have that number.

They dont have any customer grevience cell to listen and solve customer issues.