[Resolved]  Tata Sky — cheating and fraud

Address:

Mumbai City, Maharashtra, 400050

Dear sir.
My subscriber if is [protected]. This is regards to my hd ultra package where i have paid for 1 year. I made the payment on december 17. I called before and was given the amount for 1 year specifically. Paid the amount at a tata sky dealer in bandra on s. V rd. Now in the 4th month i had a sms saying i have shell out approx 2000 rs to avoid it being deactivated by your billing department guy yakub. He told me it's 2000×4 per month for the hd ultra package. Yakub did not listen just wanted to get his point across very customer handling efficeny. I am an employee of tcs too i expect and demand that my 1 year hd ultra package be restored immediately with no delay. As calls are recorded for quality assurance purposes please listen to the conversations i had in december with regard to what i had asked. Now to be told something different and be cheated is not acceptable.
Looking for to a quick resolution with regard to my complaint
Thanking you
Yours faithfully
David fernandes