[Resolved]  Tata Sky — cheating in services

Myself subscriber of tata sky service but facing a lot of problem for the last four days.
I got my tv recharged with 250 rupees on 11.12.2017. Got this message below.

Everywhere tv added @ rs0 pm. Current a/c bal: rs215.2. Due date: 04-jan-18. New monthly charges: rs 299. I[censored]nable to view channels, simply power on your box and give a missed call to[protected] and start viewing our services instantly

Due to no signal, i called customer care n the next day a technician named sunil (His phone no..[protected]) visited. He asked for rs.625 cash n changed my set up box. He said that your complaint is resolved. And that he'll credit this money to my account and within half an hour, i'll get the message. When i didn't get message, i called him. He said that due to some problem he could not but now he'll do. I have all the recordings of calls i made to him.

Today my account is deactivated n got this message

Tata sky id [protected] is deactivated due to low balance.
Click bit. Ly/tskyrech to recharge now.

If you are unable to recharge, give a missed call on [protected] from your rmn and get 3 days balance without any recharge. This balance will be debited on 4th day

When i called sunil today, he again said the same thing that he'll recharge my account with 625 he took n service will restart. But it's not done even after calling again n again.

My complaint i'd is. 11xvl8m3

Kindly do the needful as soon as possible before i take the matter to the higher authorities
Regards
Asma syed