[Resolved]  Tata Sky — Cheating on customers

Our family is using Tata Sky for more than 10 years and we thought that Tata Sky is customer oriented and care about its customers.
But i feel very sad after seeing the way your serviceman is cheated us and the response of Tata Sky after that. The serviceman changed our LNB two days before with a new one having 2 pins but told the Tata Sky that he has fitted a 4 pin LNB and Tata Sky charged us with the price of 4 pin LNB.
After complaining the Tata Sky customer care give a very disappointing response by saying that we will come and change it with a 4 pin LNB. I mean we don't require any 4 pin LNB .We have only two setup box working on that Tata Sky so why would you forcefully giving a 4 pin LNB.
If a trusted company like Tata Sky will do such cheap things to earn money then it will be very disappointing.
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Mar 21, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2017
Tata Sky Customer Care's response
Thank you for bringing this to our notice. We'll look into the issue and will get in touch with you at the earliest.
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