[Resolved] Tata Sky — Cheating on packages

Puruvasha

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	Www.tatasky.com

I made a recharge of Rs 1360 on 24th feb 2017 through paytm.this package validity was for 6 months..so logically the package should be from 24th feb to 24th august. But on 14 april 2017 services were stopped they blocked all the channels. When i called in to customer service the guy said that the your due date is 27th june 2017. When i took that package for 6 months den why dere is cutshot of 2 months. He said because the package has been upgraded to Rs285 a month..but this is without my consent. They said there is no package available for 6 months for rs 1360 in the entire history.. i have attached the screenshot for the package which i have taken..den the call was transferd to some supervisor her name was pooja..she also kept on saying the same thing..

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May 22, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Tata Sky Customer Care's response Hi, we recommend you to recharge on http://www.mytatasky.com/ as our website has updated packs and prices. Also, you need to change the pack to semi annual after you recharge. You can modify the pack on http://www.mytatasky.com/.