[Resolved] Tata Sky — Cheating service for subscriber id [protected]

ramaiah143

from Gajuwaka, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530003

As tatasky people have replaced my set top box on 30th dec and which was a refurbished one later on after two days the hard disc was coming sound so i have called the customer care and the service guy told that they told that they have to replace the box and the service guy took the box and came back after three weeks and told that the service for you will start from today and to day when i called up the customer care today as my set top box is not working they are saying that the warranty is over which was suppose to me a months time which has started on dec 30th but my new device was replaced again in the first week of jan and the new device has come to me in the month of Jan.

Was this information helpful?

No (0)

Yes (0)

May 10, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Tata Sky Customer Care's response Hi, thanks for bringing this to our notice. We'll soon call you to address this.

Mar 09, 2017

Updated by ramaiah143 Complaint has not been completed, getting other issues with the same box and told that it will be for free but taken money but havent refunded.